Consider yourself customer oriented, talkative, patient, polite, enthusiastic?
Want to be a part of a dynamic, successful and multinational environment?
If so, You are the person our client is looking for to work at the position of:
CUSTOMER SUPPORT AGENT (m/f)
– Zagreb –
Our client is a professional contact center specialized in Sales and Customer Support Services for leading Croatian and international companies. They provide multichannel inbound and outbound Customer Support (email, chat, phone, social media, direct mailing) as well as multilingual services in Croatian, English, Slovenian, Serbian, Bosnian, French, Dutch, Italian, Spanish, Turkish, German and Hungarian.
- consulting and solving customer inquiries via email and chat
- providing information about products and services
- building a long-term trust with customers
- performing administration tasks
- excellent English (spoken and written C1)
- minimum secondary education
- strong customer orientation and excellent email and chat usage
- proactivity, flexibility, tendency for teamwork
We are offering:
- work from home (but later from the office in Zagreb)
- full time job
- professional training and coaching
- possibility for permanent employment
If you meet the requirements, are highly motivated, strive for perfection, prefer a positive approach and work with a smile on your face, we invite you to send the application and resume in English via email firstname.lastname@example.org.
Only short-listed candidates will be contacted.